Reporting an Outage¶
To report an outage from your Slack Connect Channel:
From the bookmark bar of your Slack Connect channel (at the top just under the search bar and your channel name), select Report an Outage from the Workflowsl drop-down menu.
The Report an Outage form opens.
Complete the form fields.
Although the URL and Affected Application/Service fields are optional, field completion helps our team troubleshoot potential issues.
A message confirms ticket submission and receipt by the Site Reliability Engineering (SRE) team.