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Reset Password and Email Update

If you’ve forgotten your Game Warden password or recently changed your email address, this guide will walk you through how to restore access to your account.


Reset password

  1. From the Platform One login page, click Forgot password?.

    Forgot Password Modal

  2. A new page will appear asking for the email address linked to your Game Warden account. Enter your email address and click Submit.

    Email Input Field

  3. Check your email inbox for a password reset message. Follow the instructions in the email to create a new password.

Tip

  • If you don’t see the message, check your Spam or Junk folder.
  • If you don’t receive a password reset email, it may mean the email you entered is not linked to a Game Warden account. For assistance, contact Customer Operations via Slack or email.

Update your email address

If your email address has changed (e.g., due to a company domain migration), follow these steps to update your P1 account:

  1. Log in to your Platform One (P1) account.
  2. On the Edit Account page, update the Email field with your new address.

    Update Email

  3. Click Save. Your updated email will automatically sync across Game Warden systems.