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Implementation Guide

The Implementation Journey refers to the steps and processes required to onboard your application to the Game Warden Platform.

For a wealth of information on your Implementation Journey, from what to expect to methods for expediting implementation, see our Implementation Guide.

Access

You must have created a Platform One SSO account to access the Implementation Guide.

FAQ

Do you have any Onboarding documentation that we can start reviewing?

Our Technical Implementation Managers utilize Hive, a comprehensive project management tool, to streamline their workflow and ensure efficient project execution. You will receive an invite to your shared project in Hive shortly before your Kickoff. Your TIM will review your project management board during your Kickoff to ensure you understand how to view it and navigate the Implementation process.

Can Second Front give us a team overview? Who does what, and who we should contact for assistance?

The Team Overview and Introductions for both Second Front and your team will take place during the Kickoff meeting. In the meantime, our Customer Org Team Members are listed here on our Implementation Guide.

Can your technical SME and our technical SME set up some time to start talking through technical details?

The Technical Review takes place after the Kickoff. In your Kickoff, we will review the Technical Artifacts we need you to submit in order to schedule your Technical Review. More information about these Technical Artifacts can be found here.

When putting together the Architectural Diagram, what assumptions can be made about the Kubernetes environment?

Customers can assume there is ingress and that mTLS certificates are provisioned by Istio (inside the cluster). If you have unique or different certificate requirements, those would need to be documented and provided to us.

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